Episodes

Hosts: Paul Sweeney, Co-Founder and Chief Strategy Officer, and Cormac O'Neill, CEO and Co-Founder at Webio Key Discussions: 1. Webio Announcements: Cormac teases with upcoming exciting announcements from Webio, hinting at significant developments that could impact the industry. 2. UK Economic Update: The UK's GDP rose by 0.3% in November 2023, recovering from a 0.3% decrease in October. Retail, car leasing, and computer games sectors performed well, particularly during Black Friday. However, th...

This episode features a conversation between Paul Sweeney, Co-Founder and Chief Strategy Officer at Webio, and Cormac O'Neill, CEO of Webio. They discuss various topics, including: 1. Personal Christmas Experiences : Both share their holiday experiences, highlighting the importance of downtime and relaxation. Cormac mentions reading books, while Paul reflects on spending a quiet Christmas at home. 2. Economic Outlook for 2024 : They discuss the Bank of England's decision to maintain the bank rat...

This podcast features Dan Blagojevich , Director of Decision Sciences at Optima Partners, and his co-host Paul Sweeney , co-founder and CSO at Webio, interviewing Marilena Karanika , Head of Data Innovation at Experian. The discussion revolves around leveraging data for better decision-making, particularly in the financial services sector. Marilena emphasises the importance of using data intelligently, especially in light of the fallout from COVID-19 and the cost of living crisis. Key points fro...

Hosted by Paul Sweeney, Co-founder and Chief Strategy Officer at Webio, and featuring Delia Jones, Chief Operating Officer at Webio, this podcast episode delves into several key areas in the credit industry. 1. General Industry News The UK Finance Household Review for Q1 2023 highlighted a significant decrease in mortgage lending and a rise in house prices to an average of £283,615, driven by a shortage in supply. Despite overall high savings, a decrease in deposit levels signals a potential red...

In the podcast episode of Credit Shift News Update, hosted by Paul Sweeney, Co-Founder and Chief Strategy Officer at Webio, and featuring Cormac O'Neill, CEO and Co-Founder, the discussion centers around recent trends and challenges in the credit industry. Key points include: 1. Energy Crisis and Household Debt: The UK's energy price cap increase and the resultant impact on households, with a significant portion of people struggling with energy debt and unable to repay overdue energy bills. 2. C...

Paul Sweeney, Co-Founder and Chief Strategy Officer at Webio, discusses the top stories effecting the credit and finance sector this week. Section 1: General Industry News UK Inflation Update : Inflation fell by more than 2% between September and October, with a current rate of 4.6%. Despite this, overall price levels are still 16% higher than in October 2021. UK Mortgage Trends : UK Finance reports an 18% increase in residential mortgage arrears and a 29% rise in buy-to-let mortgage arrears in ...

Paul Sweeney, Co-Founder and Chief Strategy Officer at Webio, and Cormac O’Neill, CEO and fellow founder, delve into the latest developments in the credit industry. In General Industry News, the hosts discuss the UK economy's lack of growth, reflecting broader trends in the eurozone. A Money and Pensions Service survey reveals that 30% of UK adults missed a payment in 2023, with Credit Card payments being the most common. StepChange Debt Charity identifies a concerning trend as more women seek d...

In this episode of Credit Shift News and Update, Paul Sweeney, the Co-Founder and Chief Strategy Officer of Webio, is joined by his fellow Co-Founder and CEO, Cormac O'Neill. We kick off the show by reflecting on their company's five-plus years as a remote-first organisation in a world increasingly transitioning to remote or hybrid work settings. We then delve into recent news, events, reports, and trends in the credit industry. Getting back to credit news. We start by discussing significant dev...

With AI revolutionizing all sectors, how does it impact credit, collections, and the entire fintech industry? Terry Franklin , EVP at Qualco Technology, joins us to shed light on this fascinating topic. He shares insights on how Qualco uses analytics-driven fintech solutions and AI to manage non-performing loans, data analytics, and supply chain finance. Terry's stories of applying AI to business processes for enhanced efficiency and customer service are truly enlightening. We navigate the compl...

In this week’s update, Paul Sweeney tackles important issues impacting UK workers and consumers. One major highlight was the impending 10% increase in the living wage, benefiting over 460,000 workers. The Living Wage Foundation sets this rate, and it's estimated at £12 across the UK and £13.15 in London, higher than the minimum wage of £10.18. Alarming polling results revealed that many below this real living wage rely on food banks, with 60% having visited one in the past year, and 39% regularl...

Ever wondered how changing financial landscapes can affect your wallet? Let's embark on a journey with Paul Sweeney and Cormac O’Neill, the brilliant minds behind Webio, as we chart the course of the credit industry. In the first section, we dissect some alarming news from the IMF about the UK's growth outlook, a sharp decline in house prices, and the looming debt crisis. The Bank of England also raises concerns about default risks for companies, which could have a ripple effect on jobs and prof...

This week's news update is hosted by Paul Sweeney and features Webio CEO Cormac O'Neill returns to delve into a range of intriguing topics, news stories, events, reports and trends shaping the credit industry today. The episode kicks off with a focus on the General Credit Industry News in the UK. Paul and Cormac share encouraging developments in the economic landscape, particularly regarding inflation. They unveil data from the British Retail Consortium (BRC), revealing a substantial decline in ...

Imagine unlocking the potential of AI in your customer service, identifying dissatisfaction before it even occurs. Welcome to Credit Shift, brought to you by Webio.com Join host Paul Sweeney for a chat with Andrew Moorhouse , founder, and director of consulting at ALTICAL, who's pioneering the application of conversational science and digital transformation in customer service. Feast your mind with insights about how new technological trends can bring forth opportunities that were once mere fant...

Join Paul Sweeney, co-founder, and Chief Strategy Officer at Webio. In this short episode, Paul ives a run down of happenings in the credit industry. In this episode, Paul examines the struggle of households with their rent and mortgage payments, the impact of maintained interest rates, and the emotional toll this is taking on individuals. He also examines calls on banks, mortgage lenders, and utilities to lend a hand during the winter months. In addition, he touches on the report from the UK's ...

Join us for a compelling conversation as Credit Shift host Paul Sweeney is joined once again by Webio CEO, Cormac O'Neill, to examine the latest news, trends, and reports within the credit industry. From the FCA's recent warning to the insurance industry about poor practices to the UK Competition and Markets Authority's enlightening report on AI Foundation models, we leave no stone unturned. Listen in as we also take a close look at Nationwide's remarkable account offering an 8% interest rate, a...

Could your company withstand the competitive pressures that fintech brings? How capable is your business to partner and participate in multiple ecosystems? In the latest Webio News Update, Paul Sweeney unpacks the increasing costs of the treasury, taking into account factors like risk and compliance management, maintenance and modernization, payment processing, innovation projects, and talent acquisition. We also discuss the impact of AI, with companies like Ant Financial and Ernst & Young launc...

Join us on our exploration of the psychological and behavioural aspects of financial services products, with a particular focus on debit and credit cards. Host Paul Sweeney and Dan Blagojevic, together with esteemed guest Sean O’Toole , discuss the utility and emotional value of these products. Drawing from Sean's extensive experience in the US financial services market, we compare how consumers in the US and UK perceive and use rewards cards, cashback cards, debit cards, and credit cards. “One ...

Could the rising fees from Visa and MasterCard be the catalyst that propels blockchain into the mainstream? Join host Paul Sweeney and Webio CEO Cormac O'Neill, to dissect this possibility and more while navigating the evolving landscape of the credit industry. We'll add our two cents on Visa's plan to utilize the Solana blockchain for USDC transactions and the implications this could spell for merchants and consumers alike. Plus, we talk about how a wider range of payment options may be the se...

Join us this week as our co-host Cormac O'Neill, Webio's CEO, and I explore the recent trends and updates in the credit industry. We kick off with a discussion on FICO's latest credit card market report, examining the upward trend in spending and missed payments. We share our experiences with credit card usage and ponder over the implications for companies and consumers. The spotlight then turns to Klarna, as we discuss its 26% increase in gross merchandise value in the UK and 14% increase acros...

This week, we have our co-host, Webio CEO Cormac O’Neill, back with us to explore recent news stories, events, reports, and trends in the credit industry. As we navigate the highs and lows of the credit industry. Listen in as we unpack the impact of record-breaking wage growth in the UK, the surge in rental costs, and the worrying increase in tenants with only a month's worth of savings. We also analyse the repercussions of the year's energy cost surges and explore the UK government's initiative...

In this week's Credit Shift news update, we explore the rise in mortgage arrears and how the embedded finance revolution can offer solutions to those struggling to find financial help. Our CEO, Cormac O'Neill, offers insightful commentary on the recent uptick in mortgage arrears and the increasing financial pressures homeowners and renters face. Together, we discuss how understanding the individual stories of customers can lead to tailored solutions and improved customer experiences. The episode...

Brought to you by Webio.com , Paul Sweeney navigates the latest stories in the credit industry. Unlock the intricate puzzles around credit invisibility and financial exclusion with us, as we shed light on alarming data revealed in a recent LexisNexis report. Get tuned in to the shocking reality of Northern Ireland's high percentage of 'credit invisibles', the surge in short-term loan applications and the unsettling rise in court judgements due to minor unexpected bills. The episode doesn't stop ...

This is Credit Shift News Update, where host Paul Sweeney navigates the latest stories in the credit industry. This week we closer look at the record high mortgage rates, wages and inflation in the UK, and how these are affecting consumers' ability to manage their debt. We explore the impact of these economic challenges on everything from car finance to student loans, and discuss the government's plan to launch a nationwide fuel finder scheme. We also delve into the measures banks are taking to ...

Are we on the brink of a transformative shift in the credit and collections industry? This question sets the stage for our thought-provoking discussion with industry experts, Dan Blagojevic (Optima Partners) and Chris Warburton (ROStrategy). “The only changes with AI is if you don't adopt it quickly, then customers will change loyalty to someone else. So you've got to be investing in this stuff now, listening to the customers, and if you're not there, then you're going to fall behind.” – Chris W...